Assists in the overall efficient management of the Employee Health and Wellness Department, collaborating with department Manager and Coordinators to support the delivery of the MHS Workers Compensation, Leave of Absence (LOA), and Health for Life programs and the Employee Health and Wellness department. Serves as the first contact for employees coming to the department and provides excellent customer service to employees needing services from Employee Health and Wellness.

Performs a wide variety of patient care activities for the clinic’s patients of all ages, including general nursing care, administration of prescribed medications and treatments, education of patients and families, and response to patient telephone calls.  All care is provided under the supervision of the physician and/or mid-level provider. 

Transports clients between pick-up and delivery locations.

This position is under the direct supervision of the PAH Security Supervisor. This position is responsible for assisting the PAH Emergency department, PAH Security Staff, for the protection and safeguarding, safety, and security of assets, property, personnel, patients, and all visitors within the PAH emergency department and hospital in general. Perform all appropriate related and unrelated duties, as directed. This is a Physical position security position.

Responsible for providing and coordinating comprehensive care to patients of all ages through the proper utilization of evaluation, planning and implementation of a treatment plan in accordance with established standards, policies, procedures, protocols and guidelines. Responsible for staff development and advancing the level of clinical expertise within the department.

Under the direct supervision of a Registered Nurse the Nurse Tech functions as a member of the patient care team to provide care to a designated group of patients. 

Under the direct supervision of a Registered Nurse the Nurse Tech functions as a member of the patient care team to provide care to a designated group of patients. 

Under the direct supervision of a Registered Nurse the Nurse Tech functions as a member of the patient care team to provide care to a designated group of patients. 

The Entrance Attendant Screener will greet, screen and provide assistance when appropriate, to all visitors, patients and colleagues as they enter Memorial facilities.  The Entrance Attendant Screener will be responsible for administering temperature checks and health related questionnaires to all employee and visitors to ensure a safe and healthy environment. The Entrance Attendant will be provided all forms of Personal Protective Equipment that is required for this position. The position will also provide information regarding directions and location of specific services.  They will proactively work to resolve questions, concerns and assistance needs to the customer’s best interest.    *This is a full-time, mid-morning to evening, position*

Performs nursing procedures under supervision of doctor or nurse.  Performs other duties as assigned by Coordinator.

Provides community-based recovery services to individuals struggling with behavioral health issues, and their families. Works with adults, adolescents, and children, as business needs dictate. Ensures continuity of care for high-risk individuals suffering from emotional issues through direct clinical intervention, monitoring, and advocacy.  Completes paperwork per agency policies and requirements of funding source.

Analyzes, investigates, and resolves claims/billing information and/or errors associated with the more complex inpatient/outpatient medical insurance claims. Ensures compliance with managed care guidelines and Memorial Health organizational policies. 

Performs general maintenance and regularly scheduled preventive maintenance duties.

Works directly with leaders and employees of assigned business units to provide consultation on all employee relations issues. Provides strong partnership on performance management, disciplinary processes, legal issues, investigations, and conflict management. Assess and resolve routine and non-routine employee relations matters ensuring consistency across health system and in alignment with Memorial practices. Ensures a fair and consistent approach to Memorial’s policies and procedures, thus promoting a positive culture within Memorial, while minimizing risks. Serves as a single point of contact for employee relation issues to ensure clear communication and efficiency in resolving matters. Serves as a business partner providing expertise and guidance on employee relations, employment law, staffing, policy Interpretation, coordination of HR centers of excellence (COE) services (Recruitment, Benefits, Compensation, Operations, Employee Relations) as well as workforce development and retention.   Initiates, conducts and concludes investigations and provides guidance regarding issues such as: working conditions, disciplinary actions, harassment, and employee complaints in collaboration with leadership/employee as needed. Provides guidance and recommendations for problem resolution, analysis of data obtained, and timely report preparation. Participates in the development, analysis, modification, and implementation of HR policies and procedures. Serves as a key stakeholder in developing and reassessing HR goals, objectives, and systems.

Protects life, property of all persons on hospital premises and polices buildings and grounds to prevent fire, theft and vandalism.

Reporting to the System Director of Clinical Informatics, the Manager of Clinical Informatics is responsible for planning, implementing, training, and supporting health information technology (HIT) initiatives for nursing colleagues in the acute care setting and hospital-based clinics. Works in conjunction with fellow Managers of Imaging and Medical Informatics to assure a coordinated approach from the Clinical Informatics Department. Collaborates with clinical and organizational leaders to identify, recommend, design, implement, and support appropriate HIT solutions for the nursing team with respect to multidisciplinary stakeholders. Provides coordination of testing, vetting change and enhancement requests, upgrades, and new HIT implementations to insure quality, standardization, and safety. Partners with organizational and clinical leaders to design systems and processes that address strategic, regulatory, and quality improvement initiatives. Assures appropriate development, modifications, and ongoing review of order sets in compliance with hospital division policy. Manages vendor relationships as appropriate to provide support, maintenance, and enhancements of technologies for which Clinical Informatics is the primary owner. Manages the daily operations and staff in the Clinical Informatics Department. 

Performs nursing procedures under supervision of doctor or nurse.  Performs other duties as assigned by Coordinator.

Assists with support of efficient and effective packaging and handling of sterile medical products. Completes training in areas of picking supplies for cases, phones, transporting case carts, and passes a competency requirement of the department. At the completion of orientation, successfully prepares case carts and the processes associated. Participates in activities to analyze and improve sterile processing performance and support safety. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.   *This is an evening, Per Diem, position*

Provides case management services for mentally ill clients in the Residential Program.   Ensures continuity of care for high-risk persons suffering from mental illness through direct clinical intervention, monitoring, and advocacy functions. Recovery Specialist must complete paperwork per agency policies and requirements of funding source.   Employee will adhere to the Memorial Health (MH) Code of Conduct, the MH Ethics and Corporate Compliance Plan, MBHC policies and procedures, as well as performance standards established by the governing board/administration and accrediting bodies.

To perform “scrub” technologist duties under a designated preceptor, assisting with draping and the utilization of instruments for a particular surgery and age of a patient serviced.  Demonstrates basic knowledge of sterile technique and sterilization procedures.  

Under the direct supervision of a Registered Nurse or Licensed Physician, the Nurse Tech/Unit Secretary functions as a member of the patient care team to provide care to a designated group of patients.

Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections.  Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.  

Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections.  Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Provides Mammography Screening scheduling services to patients. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas. 

Assists in providing access to services provided at THE Medical Spa.   Processes registration information, consent signing, product/service sales and maintains daily functions of the spa.  Main responsibility is to keep the office organized which in turn allows for each Esthetician to see as many patients as possible.  Maintains knowledge of HIPAA and system policies and procedures.  Serves as a liaison between the medical office and The Medical Spa.  

Provides a customer friendly entrance environment for colleagues, patients, and visitors by providing oversight for entrance attendant operations. Supports and enforces policies and procedures regarding patient experience. Daily rounding to proactively listen to the voice of the customer. Reports complaint to staff involved and department manager. Works as liaison with patient and staff to resolve the issues surrounding the customer’s complaint. Responsible for speaking with the customer before the customer leaves the facility (whenever possible) and offering an apology on behalf of the organization. Follows up with communication to close loop with all involved. (NOTE: Departments may refer customer complaints or concerns to Patient Experience by telephone, voice mail, e-mail, or survey/letter.) Documents interaction for trending purposes. Meets with Department Managers monthly to share trends and develop action plans for improvement opportunities. Facilitates Customer Service training sessions. Coordinates and presents Customer Service skills training. Assist department manager to plan and implement method to support effective and delete ineffective practices. Successfully completes the grievance process including 7 day and 30 day letter. 

Maintains the hospital facilities in a clean, sanitary, orderly, and attractive condition.    *This is a full-time, overnight, position*

Initiates, maintains, and discontinues basic and intensive respiratory therapy techniques and equipment in the administration of prescribed respiratory care procedures to patients with cardiopulmonary disorders. 

Perform responsible technical work on patients in the Cardiac Catheterization Laboratory.  Responsible for the operation of various types of equipment and apparatus in providing assistance and support to the physicians performing procedures. Responsible for the proper operation of x-ray equipment and radiation safety.  This work is performed under the supervision of the Manager of the Cardiac Cath Lab.

The Nurse Manager operates within the Springfield Memorial Hospital and Nursing Division mission, vision, strategic priorities and goals.  Utilizing a shared leadership philosophy, the Nurse Manager assumes 24-hour accountability for unit management and the quality of patient care on a designated unit(s).  The Nurse Manager creates and maintains a work environment conducive to effective communication, collaboration, teambuilding and nursing professionalism.  She/he ensures the enculturation of the Magnet Program requirements on the unit.  She/he assures that care provided on the unit is appropriate to the age of the patients served and that staff are competent to provide safe, quality, evidence-based nursing care.  She/he maintains positive physician and interdepartmental relationships as well as positive employee morale. 

To pre-register and register patients.  Schedule patients for procedures and tests at Memorial Health facilities.  Collect accurate patient demographic and billing information in a timely manner.  Interview incoming patients or Associates, enter information into potential all appropriate software packages.  Serve as a liaison between ancillary departments and other Patient Access Services areas.   

Performs diagnostic procedures on patients of all ages; performs documentation services.

Manages, coordinates and performs nursing care with compassion and care for an assigned group of patients and their families and incorporate preventative measures.   NURSING GOAL:  A goal of nursing is to educate and restore a patient to an optimal level of wellness as defines by the patient and their families and incorporate preventative measures. 

Reviews all scheduled inpatient and outpatient procedures and outpatient diagnostic services to validate the scheduled procedure or diagnostic service has the appropriate payor authorization or meets the payor’s medical policies, there is a valid physician order, and other clinical documentation requirements are met prior to the scheduled procedure or diagnostic service.  Completes all medication prior authorization request.

Patient Care Technicians will perform and document nursing care measures to meet the physical needs of patients as directed by the registered nurse. Tasks and expectations include providing hygiene and comfort measures, assisting patients with bathing, oral hygiene, hair care, nail care, shaving, therapeutic measures, etc.  PCT's will also perform and document monitoring procedures and observe and report the patient response.  This includes obtaining vital signs, weight, emptying drainage collection devices, performing glucose monitoring, etc.  PCT's will also maintain safety and security of patients, family members, self, and others by observing safety precautions and promoting a sense of security and well-being.   A Nursing student on the Clinical Support Team (CST) will have the opportunity to utilize a wide array of skills across a variety of units and partner with multiple teams. Because of the flexibility our CST PCTs possess, we offer elevated PCT pay, flexible scheduling. The CST is responsible for providing coverage on a variety of Memorial Medical Center (MMC) units.   A Patient Care Technician at Memorial Medical Center means becoming a part of a Magnet hospital the raises the bar for excellence.  The MMC environment expects high quality care for patients and PCTs who want to advance learning to ensure they can be the best patient care technician possible.  A quality PCT not only understands, but also exhibits, that “care starts with caring." 

The Referral Management Specialist I reports to the Manager of Ambulatory Care Management. Under general supervision, the Referral Management Specialist I will utilize tools designed to facilitate the referral process and schedule appointments for multiple specialties for Memorial Care primary care patients. Working primarily in an office setting, the Referral Management Specialist I will partner with the Primary Care Physician team to provide a resource for timely referrals that will increase clinical and operational processes which will positively impact patient safety and quality. The Referral Management Specialist I will ensure timely arrangement of appointments at specialty clinics, ensure primary care provider preferences are met when possible, ensure payer requirements for referrals are met, complete necessary payer prior authorizations, and communicate appointment details to patients, primary care providers, and specialty offices. The Referral Management Specialist I will follow all applicable regulations, policies, and guidelines to ensure compliant and appropriate management of patient referrals to specialty care.  

The Referral Management Specialist I reports to the Manager of Ambulatory Care Management. Under general supervision, the Referral Management Specialist I will utilize tools designed to facilitate the referral process and schedule appointments for multiple specialties for Memorial Care primary care patients. Working primarily in an office setting, the Referral Management Specialist I will partner with the Primary Care Physician team to provide a resource for timely referrals that will increase clinical and operational processes which will positively impact patient safety and quality. The Referral Management Specialist I will ensure timely arrangement of appointments at specialty clinics, ensure primary care provider preferences are met when possible, ensure payer requirements for referrals are met, complete necessary payer prior authorizations, and communicate appointment details to patients, primary care providers, and specialty offices. The Referral Management Specialist I will follow all applicable regulations, policies, and guidelines to ensure compliant and appropriate management of patient referrals to specialty care.    

Performs various patient care activities necessary in caring for the personal needs and comforts of patients.

Assesses, plans, directs, and evaluates the delivery of nursing care for the 3-11 or 11-7 shift and in the absence of the Nurse Manager on 7-3 shift.  Acts as the administrative representative of the hospital during the off shifts and weekends. 

Under the supervision of the Patient Access Manager, and according to specified procedures, responsible for the efficient and orderly scheduling of patients for hospital services. Collection of patient data needed by the serving department to perform service. Ensure Practitioner ordered services are scheduled as directed by office staff and order/script. Responsible for verifying that the diagnosis provided and the testing ordered meet Medicare’s Local Coverage Decisions (LCD) and National Coverage Decision (NCD), prior to the testing. Ensure data collection for scheduled services meet the requirements defined by the servicing department   *This is a part-time position*

The Manager of Nursing Talent Acquisition serves as the front line leader responsible for meeting the nursing division workforce needs of Memorial Health.  The scope of responsiblity for this role includes nursing division roles such as:  Patient Care Technician, Unit Secretary, Licensed Practical Nurses, Medical Assistants, Registered Nurses, Certified Registered Nurse Anesthetists, and Advanced Practice Nurses.  Through close monitoring of key performce indicators associated with the reruitment funnel,  the manager provides coaching and mentoring to their direct report recruiters, collaborates with other HR functions and hiring leaders to develop strategies and tactics to attract and hire needed workforce and ensures a postiive experience for potential applicants, candidates and hiring leader partners.  The work this leader oversees is essential in meeting the workforce needs of Memorial Health.

Responsible for delegation, supervision, and provision of nursing care for a designated group of patients through utilization of the nursing process.  Provides age-appropriate care. Participates in research when appropriate and incorporates research findings into evidence-based clinical practice. Contributes to quality improvement processes.  

Performs a wide variety of patient care activities for the clinic’s patients of all ages, including general nursing care, administration of prescribed medications and treatments, education of patients and families, and response to patient telephone calls.  All care is provided under the supervision of the physician and/or mid-level provider. 

- Responsible for the orientation and education of staff in the Periop Division including the Main Operating Room, Baylis Day Surgery, PACU, Sterile Processing, Pre-Admit and Endoscopy units. - Performs assessment of educational needs, designs, develops, implements and evaluates educational programming to meet the learning needs of Periop employees. - Delivers and facilitates educational programs to ensure staff competency and development related to all aspects of clinical expertise. - Focuses on elevating professional practice, knowledge base and specialized skills of Perioperative staff. - Serves as a resource person and consultant in the development and implementation of educational programs.

Performs a wide variety of patient care activities for the clinic’s patients of all ages, including general nursing care, administration of prescribed medications and treatments, education of patients and families, and response to patient telephone calls.  All care is provided under the supervision of the physician and/or mid-level provider. 

Provides individualized diabetes self-management education/ training to individuals and groups according to the Scope of Practice, Standards of Practice, and Standards of Professional performance for Diabetes Educators (AADE, 2005).  Provides oversight for planning, implementation and evaluation of the DSME/T program and ensures the systematic and coordinated delivery of diabetes educational services.  Coordinates the interdisciplinary clinical components of the program to ensure the goals and objectives of the program are being met and collaborates with department manager to ensure adherence to AADE guidelines for participation in the AADE Certification Program.  Responsible for planning and coordinating staff education, patient education as well as patient support activities related to diabetes.  Coordinates diabetes nutrition training competencies for dietitian staff in the Memorial Wellness Center.  Participates in multidisciplinary team communication as it relates to the care of The Center’s patient.  Collaborates with other department coordinators and program manager to facilitate patients through appropriate services within the Memorial Wellness Center. In addition to coordination duties, plans and delivers nutrition care for patients participating in The Center, especially those identified with diabetes.   Such care will include nutritional assessment, provision of education to patients and families, interpretation of biochemical and clinical data and recommendations to treating physician and other interdisciplinary team members as to plan of care. Utilizes medical staff approved orders protocol.

Conducts wide variety of laboratory tests for diagnosis of disease.

Responsible for delegation, supervision, and provision of nursing care for a designated group of patients through utilization of the nursing process.  Provides age-appropriate care. Participates in research when appropriate and incorporates research findings into evidence-based clinical practice. Contributes to quality improvement processes.  

Dependent upon the area assigned, provide support to the Medical Imaging Technologist to ensure promptness and efficiency of the patient care process.  Ensure patient comfort and safety during the imaging experience to include comprehensive electronic medical record management.

The function of this position is to perform basic phlebotomy and laboratory assistant duties. A variety of tasks fall within this classification such as blood collection from patients of all ages, collection of body fluid specimens (i.e. urine) and cultures and other functions within the department under the supervision of a medical technologist. 

The function of this position is to perform basic phlebotomy and laboratory assistant duties. A variety of tasks fall within this classification such as blood collection from patients of all ages, collection of body fluid specimens (i.e. urine) and cultures and other functions within the department under the supervision of a medical technologist.