Memorial Health System

Case Manager

Job Locations US-IL-Decatur
ID
2021-9847
Category
Clerical, Administrative and Business Support
Position Type
Full-Time

Overview

Coordinate and facilitate patient care across a multidisciplinary care continuum within a clinical service unit structure. Ensure optimum utilization of resources, service delivery and compliance with clinical cost education initiatives. Secure best possible outcomes for our patients by being advocates and resource managers to facilitate patient centered solutions

Qualifications

Education and/or Other Requirements

Must be an RN with current Illinois RN license.

3-5 years experience in clinical nursing or discharge planning is preferred or Social Worker (MSW or LSW) with 3-5 years experience in discharge planning/case management preferred.

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

  • Must possess good communication and interpersonal relationship skills.
  • Must be able to organize work with minimal supervision.
  • Must be able to focus attention to minute details, Access, Word and Excel computer skills required.

Responsibilities

In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.

  • Adaptability – Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
  • Attendance and Punctuality – Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Communications – Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
  • Cooperation – Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
  • Job Knowledge – Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
  • Judgment – displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
  • Problem solving – Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
  • Quality – Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
  • Concentration – Maintains attention to detail over extended period of time; continually aware of variations in changing situations.
  • Supervision – ability to perform work independently or with minimal supervision; ability to assign and/or review work; train and/or evaluate other employees.

 

Environmental Factors

Direct patient care duties involve the potential for frequent exposure to blood and body fluids.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Must be able to walk, stand, stoop, kneel and assist in lifting patients; able to assist patients and/or adjust equipment at floor level; able to reach, change and read IV’s five feet from the floor unaided; able to support persons (possibly 200 pounds or more) in emergency situations; able to move quickly from place to place on occasion, including from floor to floor in emergency situations; able to utilize fine motor control in hands for tasks such as medication preparation and administration; able to hear to take blood pressure and to hear breath, heart and bowel sounds.
  • Must possess visual acuity to meet visual demands in charting and operating equipment.

Mental Demands

  • While performing the duties of this job, the employee must be able to work under stress, adapt to changing conditions, and meet strict time guidelines.
  • Ability to adhere to strict confidentiality requirements.

Note

Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job. In order to meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above.

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