Serves as the primary communication and information “hub” for the unit, answering telephones and patient call lights and ensuring that appropriate parties receive information in an expeditious manner. Enters patient orders into the electronic medical record in a timely manner with a high degree of accuracy. Performs complex secretarial and receptionist functions including ordering and stocking needed supplies and equipment, filing, copying, and printing patient data reports for the department. Patient care tasks may be performed in accordance with established policies, procedures, and guidelines.
High school graduate or GED required, associates or bachelor’s degree preferred.
Two (2) years secretarial or comparable clerical experience required.
Medical Office Assistant certificate or one (1) year of business or other related college coursework may be considered in lieu of clerical experience.
Demonstrates excellent interpersonal and customer service skills.
Knowledge of medical terminology is strongly preferred.
Proficient with personal computers and software (including Microsoft Excel, Word, Outlook, and PowerPoint).
Demonstrates initiative, self-direction, motivation, and a proven ability to work successfully with a variety of people and disciplines.
2. Information Processing
3. Medical Records Maintenance
4. Service Requisitions
5. Unit Operations
Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.