This position is responsible for the coordination of all patient placement activities throughout the facility. The Patient Placement RN utilizes their clinical triage expertise and negotiation skills to facilitate the intake and placement of all patients, verifying appropriate patient admission status and orders received from physicians. He/she is responsible for data collection, analysis, and reporting to accomplish corporate and division goals. Partners with physicians and nursing staff to move patients along the continuum of care to optimize quality patient outcomes and customer satisfaction. Understands regulatory compliance and payer requirements, as well as efficiency in patient throughput processes. Facilitates timely transfers from outlying facilities by coordinating an appropriate admitting physician and accepting the condition report, following approved MemorialAccess program guidelines
Current license as an RN in the State of Illinois. BSN preferred
Minimum of 3 years recent acute care clinical experience.
Supervisory experience desirable.
Excellent interpersonal, communication, multi-tasking, negotiation and customer service skills required.
Demonstrated problem solving, decision-making, critical thinking and physician relations’ expertise required.
Knowledge of insurance requirements and admission status criteria.
Knowledge of federal healthcare regulations, including Medicare and other compliance requirements.
Proficient with basic computer skills.
Improves and maintains patient intake and flow processes. Identifies quality improvement opportunities and uses appropriate tools to evaluate potential solutions. Monitors admission, discharge, transfer and delay of notification data. Offers recommendations to address undesirable data trends.
Maintains collaborative working relationships with Patient Access Services, Health Information Management, Patient Financial Services and Case Management at Memorial Health System.
With the Director, Nursing Business Operations & MemorialAccess develops annual personal goals that support those of the Patient Placement Office, MemorialAccess program and the nursing division.
Works directly with Medical Directors, Emergency Room physicians, and other appropriate physicians as needed to facilitate patient triage.