The Senior Director, Medical Group provides strategic and administrative leadership for employed Advanced Practice Providers. Functions in a dyad with the Medical Group CMO to promote employed physician alignment, engagement, clinical excellence and patient-centered care. 

This role is responsible for strategic execution of physician and APP clinical standards, policies, role definitions and scope of practice structures. Leads execution of physician and APP recruitment, onboarding, quality incentive initiatives, physician and APP performance scorecard management, employment contracts and compensation models. 

Partners with executive leadership on enterprise-wide strategic growth initiatives of the medical group through the Clinical Enterprise Strategy Committee (CESC).  Works closely with clinic and hospital operations to ensure physician and APP coverage and alignment with operational goals and priorities.

Education:

• Master’s degree in healthcare administration, Business Administration, Public Health, Nursing or related field required.

 Licensure/Certification/Registry:

• Clinical Experience preferred
• Lean Six Sigma Green belt preferred

 Experience:

• Seven (7) to ten (10) years relevant leadership experience with progressively expanding scope and responsibility. Preferably in healthcare, clinic administration, or related industry.

Other Knowledge/Skills/Abilities:

• Achievement Orientation: Possesses a concern for surpassing a standard of excellence, either by striving for improvement of one’s own performance, outperforming others, or by setting goals to achieve something that has not been previously done.
• Analytical Thinking: Ability to understand a situation, issues or problem by breaking it into smaller pieces, or tracking its implications in a step-by-step way.  
• Change Leadership: Ability to energize stakeholders and sustain their commitment to changes in approaches, processes, and strategies.
• Innovative Thinking: Ability to apply complex concepts, develop creative solutions, or adapt previous solutions in new ways for breakthrough thinking in the field.
• Organization Awareness: Ability to understand and learn the formal and informal decision-making structures and power relationships in an organization or industry, including the ability to identify who the real decision makers are and the individuals who can influence them, and to predict how new events will affect individuals and groups within the organization.  Advanced knowledge of the healthcare delivery system, including regulations, trends, policies and procedures.
• Relationship and Network Development: Ability to establish, build and sustain professional contacts for the purpose of building networks of people with similar goals that support similar interests.

1. Ensure fulfillment of mission and progress towards vision. Exhibit behaviors consistent with MH values, and ensure strategic plan is cascaded throughout the organization to achieve desired business outcomes.

2. Build and maintain a cohesive leadership team. Provides leadership, direction and support for assigned members of the team.

3. Strategic Leadership and Growth. Responsible for execution of medical group strategy aligned with enterprise goals. Leads physician and APP expansion and program development to meet the needs across the enterprise. Drives physician recruitment, alignment and retention strategies.

4. Support Clinic and Hospital Operations. Responsible for seamless coordination and collaboration with clinic and hospital operations to align physician and APP support with operational goals and priorities. 

5. Quality and Compliance. Partner with clinical leadership on quality metrics, outcomes and patient-centered care.  Support development and implementation of clinical policies and protocols. 

6. Physician and Leadership Engagement. Participates in high functional dyad with Medical Group CMO. Builds strong relationships among physicians and APPs to support culture, engagement and alignment.  Implements physician and APP performance scorecard management, onboarding and development.  Serves as a key liaison between physicians/APPs and operational leaders and executive leadership.  Direct leader to employed physicians and APPs.

7. Financial Management. Participates in physician and APP revenue cycle performance, expense management, financial optimization and revenue growth opportunities.  Partners with revenue cycle, coding, compliance and other areas to optimize efficiency and effectiveness.

8. Coaches and develop downline leadership to their fullest potential, providing educational and developmental opportunities as needed. Equips direct reports to fully utilize the time, talent, technology, and resources available to them to ensure maximum effectiveness and efficiency. Annually evaluates the performance of direct reports.

9. Develops and enhances strategic partnerships with various external individuals and groups. Develop and enhance relationships with internal and external stakeholders including but not limited to, SIU Medicine and Springfield Clinic.

10. Ensure compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies by continually monitoring all operations, programs and physical properties; initiates changes when required.

11. Participate in community outreach and networking programs. Participates in local civic organizations and community services, including roles on community, state, and/or national boards of directions whose purpose may be in concert with, or benefit to, MH.

12. Embodies the Memorial Health System Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision:

• SAFETY: I put safety first. I speak up, without fear, on matters of patient and colleague safety. I take action to create an environment of zero harm.
• INTEGRITY: I respect others and show compassion. I behave honestly and ethically. I am accountable for our attitude, actions and health.
• QUALITY: I advance my knowledge and skills. I seek continuous improvement. I deliver evidence-based care that leads to excellence in outcomes.
• STEWARDSHIP: I use resources wisely and maintain financial stability. I work to coordinate care and services across the health system. I promote healthier communities.

13. Perform other related work as required or requested.