Position Summary:

Responsible for the development and maintenance of balanced unit schedules in collaboration with Department Leaders.  Performs maintenance of timecards.  Trends data related to staff schedules and timecards to identify opportunities to improve resource utilization.  Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values.

Education:

High School Diploma required, Associates Degree preferred.

Experience:

• Proficiency in Microsoft Office Applications.
• Minimum 1 year experience with scheduling and time/attendance system preferred.

Other Knowledge/Skills/Abilities:

• Demonstrates excellent interpersonal skills.
• Demonstrates ability to work and collaborate as part of a team and take direction from others.
• Demonstrates ability to work independently.

Principal Duties & Responsibilities:

1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values:

• SAFETY: Prevent Harm - I will put safety first in everything I do.  I will speak up, without fear, on matters of patient and colleague safety.  I will take action to create an environment of zero harm.

• QUALITY: Improve Outcomes -  I will continually advance my knowledge and skills.  I will seek out continuous improvement opportunities.  I will deliver evidence-based care that leads to excellence in outcomes.

• INTEGRITY: Show respect and Compassion  - I will respect others and show compassion.  I will behave honesty and ethically.  I will be accountable for my attitude, actions and health.

• STEWARDSHIP: Reduce Waste - I will use resources wisely and maintain financial stability.  I will work together to coordinate care and services across the health system.  I will promote healthier communities.

2. Responsible for creating and balancing unit schedules in collaboration with Department Leaders.

• Communicates deadlines in the scheduling process with Department Leaders and colleagues.
• Schedules paid time off as approved by the Department Leader.
• Prepares the schedule for self-scheduling through established templates, staffing targets, and rotations.
• Reviews schedule variances to identify opportunities for schedule balancing and collaborates with the Department Leaders to ensure optimized schedule.
• Reviews schedule variances to identify bonus shifts, when appropriate.
• Publishes a final schedule upon approval from the Department Leader.
• Performs schedule audits on a regular basis to determine variance to established targets and communicates results with Department Leaders.

3. Maintains timecards in collaboration with Department Leaders.

• Review timecards to ensure accuracy.
• Approve timecard requests.
• Enter unscheduled absences.
• Performs attendance audits.

4. Trends schedule and timecard data to support operational decisions.

• Evaluate compliance with established scheduling and timecard guidelines and notify Department Leaders of trends.
• Proactively identifies opportunities for improvement and proposes creative solutions and alternatives.
• Collect system data related to schedules and timecards to support operational decisions.

5. Promotes efficient and effective functioning of division/hospital.

• Keeps abreast of current department policies, procedures, and guidelines related to staffing, scheduling, and resource utilization.
• Assists with department level projects, collecting and trending data as requested.
• Trains staff on the utilization of API.

6. Serves as the back-up to the Manager and/or Supervisor and participates in on-call rotation with department leaders. Ensures appropriate dissemination of communication to the operational teams impacted by planned or unplanned absences.

7. Performs other related work as required or requested.