Memorial Health System

  • Outpatient Medical Imaging Scheduler I

    Job Locations US-IL-Springfield
    Clerical, Administrative and Business Support
    Position Type
  • Overview

    Provide outpatient exam scheduling services within Medical Imaging.  Provide secretarial and clerical support performing various filing, communication with Imaging modalities and provider offices.



    • High school education required.



    • Minimum of 2 years secretarial/clerical experience required.
    • Medical secretarial experience or course work in medical terminology and anatomy preferred.
    • Telephone customer service experience preferred.


    Other Knowledge/Skills/Abilities:

    • Proficient typing skills.
    • Excellent interpersonal and guest relations skills required.


    • Required to proficiently schedule 80% of two outpatient Medical Imaging modalities according to established processes. 
    • Coordinate scheduled exams with appropriate radiologists, and book necessary resources, and interact with various other personnel, such as Imaging nursing staff, as needed.
    • Interact with a diverse base of customers and medical care providers while utilizing behavior that ensures a high level of patient care.
    • Collect required documents and history associated with patient appointments.
    • Establish and maintain excellent guest relations rapport with patients, providers and support staff, and colleagues.
    • Perform on-site reception and clerical duties as assigned.
    • Ensure the integrity of proper recording and transmission of patient information.
    • Contribute to department operations by performing other duties as requested or assigned.


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