Provide administrative support for development, implementation and evaluation of programs, projects, initiatives,

and events within the organization development department, while proactively working to resolve all questions

and concerns to provide “red carpet service” to meet and/or exceed the needs of the customer. Provide

administrative support to the System Director Talent Management and department as they work to identify

organization development needs at the group and individual level. Embodies the Memorial Health System Values

of Safety, Integrity, Quality and Stewardship that support our mission and vision.

Education:

· Associate’s degree in organization behavior, organization development, human resources, communications,

event management, hospitality, business, or related field required. Bachelor’s degree preferred.

Licensure/Certification/Registry:

Experience:

· Minimum 3 years’ administrative support experience required. Experience in human resources and

organization development, preferred.

Other Knowledge/Skills/Abilities:

· Outstanding organizational abilities to manage multiple priorities while maintaining poise and projecting

professionalism.

· Decision-making and problem-solving skills; motivation skills, demonstrate initiative and ability to self-direct.

· Demonstrated ability to learn and apply new technology, software, computer systems/applications.

· Dedication to customer service support; ability to work in a team environment and effectively manage

relationships at all levels.

· Demonstrates critical thinking and problem solving skills, planning and organizing, initiative, conflict

management, adaptability, stress tolerance and ability to self-direct.

· Excellent human relations skills and a proven ability to work with a broad range of people in diverse settings.

· Exceptional listening skills and strong oral and written communication skills, in a variety of situations.

· Demonstrated outstanding written and verbal skills. Excellent language, grammar, and composition skills

required.

· Ability to adapt to changing environments, adjust as needed, and react appropriately under pressure.

· Demonstrated ability to utilize Microsoft Office computer applications for email, reports, documents,

presentations, charts, spreadsheets, and correspondence.

1. Supports Organization Development programs from initiation to conclusion. Supports coordination of new and ensures coordination of inventory and distribution of materials and supplies related to TM programs and offerings.

2. Provides support for the department by processing of ordering and payment of items for the department. Responsibilities include maintaining records of purchases and budgeted amounts; and updating budget spreadsheet on a weekly basis with purchases. Responsible for updating the departments’ expenses and budget against financial reports on a monthly basis, and providing accurate and timely update to leadership.

Responsible for communicating with Finance any adjustments or changes, as well as conducting monthly review of P card transactions to submit to leader for approval. Processes monthly mileage reports for members of the team, and validates and prepares travel documentation for all department colleagues for leadership approval.

3. Provides administrative support for the System Director, Organization Development by maintaining daily schedule, coordinating meetings, screening and distributing incoming mail and responding to routine correspondence; triaging phone calls; managing files, greeting visitors and ascertaining nature of business and direct to appropriate individual; managing paper flow for approval/authorization, etc.

4. Actively supports leadership with tasks related to colleagues to support efficient and effective functioning of the department. Responsible for maintaining colleague files, assisting with completion of items on onboarding checklist for new colleagues, processing of colleague reimbursements, and preparing items for leadership signatures, etc.

5. .

6. Provides support for Talent Management programming. Works in partnership with colleagues to ensure all projects are appropriately documented, planned, controlled, communicated and executed.

7. Requisitions supplies and equipment as needed for learning opportunities and programs..

8. Serves as a thought partner and committed resource to ensure that MHS is able to develop the capabilities and capacities of our healthcare workforce to meet current and future business demands and promotes a culture of continuous learning and improvement to support the strategies and goals of Memorial Health System.

9. Manages large amounts of sensitive, confidential information concerning personnel, financial, strategic, and business information contained in minutes, letters and other documents, as well as through meetings, discussions and interventions. Maintains strict confidentiality concerning all correspondence and job related activities. Develops and maintains productive relationships with HR business partners, leaders, andcolleagues, to aid in MHS goal and objective accomplishment.

Ability to manage multiple projects in a fast paced environment. Including stakeholder management, timelines and budgets.

10. Analyze performance data to identify trends and make recommended interventions to the TM consultants, HRBP and leadership teams.

11. Recommend and implement continuous improvement methodologies to optimize work process and service delivery.

12. Create and occasionally facilitate workshops, team building and development programs.

13. Leverage HR technology to optimize colleague experience with Talent Management initiatives and processes.

14. Provide administrative support for the talent management team that including material management, logistics, packaging, distribution of talent management initiatives.

15. Serves as resource person on committees, task forces, meetings and activities to assist the system achieve strategic objectives.

16. Maintains professional affiliations as appropriate. Enhances professional growth and development through participation in education programs, current literature, in-service meetings/ seminars, and workshops.

17. Performs other related work as required or requested.