The Hospice Clinical Supervisor plans and coordinates program development under the direction of the Director.   Serves as an experienced clinician in the provision of care to Hospice patients of all ages.  Provides supporting supervision for day-to-day operations of clinical teams including clinical leadership for staff as assigned.  Leads interdisciplinary programs/teams and coordinates new program development under direction of the Director. Collaborates with Hospice Director, Medical Director and physicians to ensure patient care and safety expectations are met. Promotes staff development and education.  Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision. 

Education:

•  Registered Nurse

Licensure/Certification/Registry:

• Current license to practice professional nursing in the state of IL.
• Certification in a hospice/palliative care field preferred.
• Current CPR certification required.
• Must possess a valid IL driver’s license and must be deemed as an acceptable driver in accordance with the MHS fleet safety policy.

Other Knowledge/Skills/Abilities:

• Achievement Orientation: A concern for surpassing standards of excellence. Standards may involve past performance (striving for improvement); objective measures (results orientation); outperforming others (competitiveness); challenging goals, or redefining the nature of the standards themselves (innovation).
• Analytical Thinking: Developing a deeper understanding of a situation, issue or problem by breaking it down or tracing its implications step-by-step.
• Collaboration: Ability to work cooperatively and inclusively with other individuals and/or teams not formally lead; working together as opposed to working separately or competitively.
• Communication: Ability to use written and spoken communication in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.
• Impact and Influence: Ability to persuade, convince, influence or impress; able to understand others interests and motivations, in order to have a specific impact, effect, or impression on them and/or convince them to take a specific course of action. A high-performance culture is built on the foundation of solid relationships with each other. Trusting and being trustworthy, actively listening and fostering mutually respectful working relationships are key drivers of positive colleague, patient and physician experience.
• Initiative: Ability to identify a problem, obstacle or opportunity and then take action in light of identification to address current or future problems or opportunities. Initiative emphasizes proactively doing things and no simply thinking about future actions. Possesses a belief in one’s own capability to accomplish their work. Ability to approach one’s work and the organization in new and breakthrough ways, including applying complex concepts, developing creative new solutions, or adapting previous solutions in promising ways.  
• Professional and Social Responsibility: Demonstration of ethics, sound professional practices, social accountability, and community stewardship. Acting in ways that are consistent with one’s values and what one says is important.
• Self-Awareness: Ability to have an accurate view of one’s own strengths and development needs, including the impact that one has on others; willingness to address development needs through reflective, self-directed learning, and by trying new approaches.
• Strategic Orientation: Ability to consider the business, demographic, ethno-cultural, and regulatory implications of decisions and develop strategies that continually improve the long-term success and viability of the organization.
• Team Leadership: Ability to lead groups of people toward shared visions and goals, from forming a team that possesses balanced capabilities, to setting its mission, values and norms, and holding colleagues accountable individually and as a group for results.  : Ability to hold people accountable to standards of performance or ensure compliance using the power of one’s position or force of personality appropriately and effectively, with the long-term good of the organization in mind.

1. Ensure fulfillment of mission and progress towards vision. Exhibit behaviors consistent with MH values, and ensure strategic plan is cascaded throughout the organization to achieve desired business outcomes.

2. Assist in maintaining a cohesive leadership team. Provides l direction and support for assigned members of the team including onboarding of new colleagues, monthly updates, triaging of work, appropriate staffing levels expectation setting, resource allocation and follow through of assignments. Interprets polices, objectives and operational procedures and represents them in a positive manner.

3. Coaches and mentors colleagues to their fullest potential including assistance, as able, with educational and developmental opportunities. Leads colleagues to fully utilize the time, talent, technology, and resources available to them to ensure maximum effectiveness and efficiency. May annually evaluate the performance of any assigned colleagues. Assist Hospice Director in any development and implementation of succession plans for the team.

4. Actively participates as a contributing member of the Interdisciplinary Team. Assists in Development and enhancement of strategic partnerships with various internal and external stakeholders, including but not limited to, universities, schools systems, government entities and key business partners.

5. Assists and supports the for creation of an organizational hospice infrastructure necessary to build staff knowledge, skills and behaviors to help meet current and future demands and support the strategies and business goals of the health system.

6. Support strategic direction of the organization's aspiration to be the health system people choose over all others. Seek out and drive "best practices" throughout the Health System. Monitor quality and effectiveness of these processes.

7. Build trust and foster collaboration and communication with the clinical staff. Meets regularly with staff to encourage open communication, request input and provide feedback.

8. Aides in ensuring compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies by continually monitoring all operations, programs and physical properties; initiates changes when required.

9. Provides guidance to ensure that Hospice provides the highest quality, most cost-effective healthcare possible, and that operations are in compliance with the Joint Commission guidelines as well as federal, state and local laws and regulations.

10. Strives to continue professional growth and development through continuing education, seminars, workshops and professional affiliations.

11. Perform other related work as required or requested.