Phlebotomist-Lead ---Performs basic phlebotomy and laboratory assistant duties.  A variety of tasks fall within this classification such as blood collection from patients of all ages, collection of body fluid specimens (i.e. urine) and cultures and other functions within the department under the supervision of a medical technologist.  Assist the manager with determining department workload, staff scheduling, and participating in the orientation/training of new staff. 

Education:

• High school graduate or equivalent required.

Licensure/Certification/Registry:

• ASCP or equivalent Phlebotomy Certification preferred, not required.

Experience:

• Minimum three years of experience as a phlebotomist mastering capillary blood specimens from patients of all ages and routine and stat venous and arterial blood gases, trauma cases and stat codes required.
• Minimum of one year demonstrated leadership experience required.

Other Knowledge/Skills/Abilities:

• Manual dexterity is essential.
• Ability to accurately follow directions and perform specific functions.
• Ability to communicate effectively with hospitalized patients and outpatients.
• Moderate physical effort.

• Accurately identify and obtain blood specimens from inpatients/outpatients of all ages, employees etc as requested by authorized personnel using the correct technique and appropriate equipment.

• Obtains routine and stat venous and arterial blood gases, trauma cases and stat codes.
• Obtains capillary blood specimens from inpatients/outpatients of all ages (including infants) employees etc as requested by authorized personnel.
• Participates in the collection of special procedures (i.e. ISP, drug screens, bone marrow, legal blood alcohol collections etc.
• Assists other phlebotomists with difficult draws, unable to obtain, informs floor of missed patients or patients not drawn for other reasons (i.e. patient out of room receiving blood etc.)

• Verifies accuracy of computer generated orders on each floor. Resolves any discrepancies prior to drawing the patient.

• Assists with determining the workload of the department. Will schedule staff to ensure correct staffing preset at all times.  Will handle all phlebotomy staff call-ins and requests for days off.  Will coordinate with Laboratory Manager.

• Maintain scheduling and coordinating of breaks and lunches for staff to maintain workflow.

• Assures the timeliness of patient draws by investigating problems involving specimen collection.

• Promotes and monitors timely, cost effective use of all supplies used in the performance of phlebotomy within TMH. Assists in determining the amount of supplies to have on hand, participates in ordering supplies from the storeroom as needed and organization of supplies.

• Participates in the orientation and/or training of personnel as directed by administrative staff, supervisor or other authorized personnel.

• Initial, date, and record time blood was collected on all laboratory requisitions forms or specimens.

• Ensure specimen integrity by adhering to appropriate laboratory requisitions forms or specimens.

• Maintains patient confidentiality according to TMH’s Code of Conduct and HIPPA Standards.

• Maintains phlebotomy area in a neat and clean manner, well stocked with supplies.

• Communicates effectively with other hospital personnel regarding collection of timed specimens, stats, and specimens that are unable to be obtained from patients for any reason.

• Update job knowledge by participating in educational opportunities. Completes at least four hours of continuing education in phlebotomy each year.

• Performs technical/nontechnical procedures and other tasks as determined by the director, administrative staff, supervisor or the authorized personnel in order to maintain primary departmental functions.

• Presents neat appearance in proper attire with identification name badge visible.

• Consistently displays a positive attitude and personal commitment to excellence. Must maintain professional composure and confidence during stressful situations.

• Reports to work on time and meets acceptable standards for attendance. Must be able to work assigned schedule including weekend and holiday rotations.

• Performs other related work as required or requested.