Join Memorial Health at Jacksonville Memorial as a full-time Security Officer and help us ensure a safe and welcoming environment for our patients, visitors, and staff. In this role, you’ll be responsible for protecting hospital buildings and grounds, assisting with traffic control, parking, and personal escorts, and responding to access concerns, restricted area violations, and safety needs. Your presence provides reassurance and support across our facilities.

This is a night shift position (10:30 PM – 6:00 AM) and includes a shift differential, which will be discussed during the interview process.

As a member of our team, you’ll embody our Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency, supporting our mission, vision, and values while creating an environment where healing and compassion can thrive.

Education:

• High school diploma or equivalent required.

Licensure/Certification/Registry:

• Must possess valid Illinois driver’s license and must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy (five year MVR will be required). 
• Must be able to operate automatic shift vehicle.

Experience:

• Previous experience in a security role, preferably in a hospital setting, is strongly preferred.

Other Knowledge/Skills/Abilities/Working Conditions-Physical Requirements & Atmosphere:

• Possesses excellent oral/written communication and interpersonal skills.
• Physical demands include walking and standing.
• Exposure to weather extremes.

1. Performs physical and electronic surveillance and monitoring of hospital complex to ensure a safe and secure environment.
2. Must be mobile at all times when not stationed at an assigned post, with the exception of shift changes, writing reports, authorized breaks, or at a supervisor’s request, in order to ensure all areas of the hospital are being monitored properly.
3. Observes, monitors, and controls the activity of motorized vehicles on hospital property and sites.
4. Responds to hospital emergency code requests.
5. Responds to requests for security intervention as emergency or disruptive situations that occur on Passavant Area Hospital property.
6. Prepares written documentation and/or reports relating to security issues.
7. Receives and maintains the security of accounting department and patient valuables; delivers such items to the appropriate recipient as necessary.
8. Monitors heliport activity and assists with medical teams and patient transports.
9. Responds to requests for visitor/employee escorts to and from approved locations.
10. Assists in maintaining control of disruptive patients and visitors as necessary.
11. Serves as a back-up for others, especially during times of special needs or staff absences.
12. Performs other related work as required or requested.
13. Complete Team De-escalation training within 90 days after employment

• Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision, and values:

1. Safety: Prevents Harm- I put safety first in everything I do. I Take action to ensure the safety of others.
2. Courtesy: Serve Others: I treat others with dignity and respect. I project a professional image and positive attitude.
3. Quality: Improve Outcomes: I continually advance my knowledge, skills, and performance. I Work with others to achieve superior results.
4. Efficiency: Reduce Waste- I use time and resources wisely. I prevent defects and delays.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.