Provides assistance relative to the administration of contracts and business agreements between Memorial Health System affiliates and outside parties.  Responsible for the fiscal oversight, data tracking, and operational support of professional services payments and physician contract processes. Gathers insight into business operations and explores the existing business environment to identify gaps that impede reaching the desired results.    Provides support and assistance to the system leadership team thru special projects, analysis, and research in support of business development and regulatory priorities of the Health System.  Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values.

Education:

• Associate’s degree from an accredited program with coursework in health services management, project management, leadership, marketing, finance, accounting, information systems, or business strategy required. Bachelor’s degree preferred.
• In lieu of degree, three years’ related experience will be considered

Experience:

• Minimum of 1 relevant experience occurring in business domain or industry required
• Broad experience with personal computer systems; experience with Microsoft Office and other software applications required.
• Familiarity with healthcare provider contracts or physician compensation models or experience working with financial systems or contract workflows preferred.

Other Knowledge/Skills/Abilities:

• Achievement Orientation: A concern for surpassing standards of excellence. Standards may involve past performance (striving for improvement); objective measures (results orientation); outperforming others (competitiveness); challenging goals or redefining the nature of the standards themselves (innovation).
• Analytical Thinking: Developing a deeper understanding of a situation, issue or problem by breaking it down or tracing its implications step-by-step. It includes organizing the parts of a situation, issue or problem systematically; making systematic comparisons of different features or aspects; setting priorities on a rational basis; and identifying time sequences, casual relationships, or if-then relationships.
• Collaboration: Ability to work cooperatively and inclusively with other individuals and/or teams not formally lead; working together as opposed to working separately or competitively.
• Communication: Ability to use written and spoken communication in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward.
• Initiative: Ability to identify a problem, obstacle or opportunity and then take action in light of identification to address current or future problems or opportunities. Initiative emphasizes proactively doing things and not simply thinking about future actions.
• Process and Quality Management: Ability to analyze and design or improve an organizational process, including incorporating the principles of high reliability, continuous quality improvement, and user-centered design.
• Adaptability: Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions
• Cooperation: Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.

1. Ensures fulfillment of mission and progress towards vision. Exhibits behaviors consistent with MHS values, and ensures strategic plan is cascaded throughout the organization to achieve desired business outcomes.

2. Assists in contract administration process with organizational leaders to ensure timely execution of contracts and submission of related documentation.

3. Coordinates and provides direction for contract development with Memorial Health System (“MHS”) legal counsel, the MHS contract management office, and business development team.

4. Works with MHS legal, contract management, business development team, and outside parties to ensure timely processing of physician and contract payments in accordance with MHS finance policies and governing contract documents.

5. Tracks budget allocations, variances, and reporting tied to physician or vendor contracts and assists with cross health system reporting and annual budgeting of professional services and physician fees.

6. Resolves conflicts and facilitates contract reviews through discussions and correspondence with legal counsel, departments, and staff.

7. Maintains working knowledge of computer systems for MHS affiliates necessary for job duties.

8. Supports legal counsel and organizational leaders to validate that all contracts are compliant with all applicable laws, regulations, organizational policies, and sound business practices.

9. Assists in researching and evaluating operational needs for new programs, services, and technology, including staffing and capital requirements.

10. Develops economic valuations using standard acceptable methodologies to evaluate new business opportunities.

11. Retrieves data required to make decisions on new business opportunities, analyzes current business terms, or performs fair-market-value evaluations (both internal and external).

12. Assists operations staff to convert business analysis into implementation plans in a variety of different clinical settings.

13. Provides assistance as required to operations staff during and after implementation of new programs and services.

14. Participates on various organizational committees and task forces as assigned.

15. Attends meetings of professional, civic, and service organizations as a representative of Memorial Health System as assigned.

16. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.