Position Summary: 

The Epic Analyst I is responsible for assisting in the implementation, configuration, and basic support of Epic applications across various modules, such as Revenue Cycle, Inpatient, Ambulatory, Procedural, and Ancillary. This role collaborates with clinical and operational teams to learn business workflows, troubleshoot basic issues, and support end-user training.

Educational:

Bachelor’s degree in health informatics, Information Systems, Clinical Healthcare, or a related field is preferred.  

Epic Certification:

Required upon hire

Other Requirements:

• Minimum one year’s experience in Information Technology including project management, advanced support management or other similar experience required or two years clinical experience and/or relevant system experience in EHR systems is preferred. 
• Strong analytical and problem-solving skills.
• Basic understanding of healthcare workflows and regulatory requirements.
• Ability to work effectively within a team.

1. Assist with configure, build, and maintain Epic applications to align with business needs.
2. Assist with system testing, issue resolution, and application troubleshooting.
3. Optimize workflows to improve efficiency and user experience.
4. Provide end-user support, training, and documentation.
5. Assist with system demonstrations and training sessions for staff.
6. Partner with clinical and operational teams to assess system needs and enhancements.
7. Work closely with IT, project managers, and leadership to ensure successful system implementations.
8. Monitor system performance, ensuring compliance with organizational and regulatory standards.
9. Participate in system upgrades, testing, and change management processes.
10. Ensure compliance with healthcare regulations, including HIPAA and Meaningful Use requirements.
11. Generate and analyze reports to provide insights into system usage and performance.
12. Contribute to Epic-related projects, ensuring timely delivery.
13. Identify opportunities for workflow improvements and implement best practices.

Hybrid and Remote Work Options Available We are seeking candidates who are open to a hybrid work arrangement, where you'll have the flexibility to work both in the office and remotely. Alternatively, we welcome remote applicants who reside in the following states: Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, Ohio, and Wisconsin. If you're located outside of these states, we encourage you to check out other opportunities with us, as we are currently unable to accommodate remote work in other locations.

Please note: We are currently experiencing a high volume of applications for the Epic analyst positions, and while we appreciate your interest in joining our team, it may take a few weeks before we can reach out to candidates regarding next steps. We kindly ask for your patience during this time and assure you that we are carefully reviewing each application and will be in touch. We anticipate interviews to begin in early April 2025. Thank you for your understanding.

For internal colleagues, please click on the following link to access a list of frequently asked questions in AskHR regarding the Epic program.