Position Summary: 

The Enterprise Architect Lead provides proactive and holistic guidance to IS leaders, product managers, product owners, and distributed product delivery teams. This role supports transformation and optimization initiatives, facilitates the formulation and execution of digital and technology strategies, mitigates risk, and drives innovation opportunities across the organization.  With a primary focus on aligning business and IT strategies, the Enterprise Architect Lead leads the development and management of the organization's enterprise architecture, ensuring it serves as a robust framework for achieving organizational goals. This role plays a key part in fostering a culture of continuous improvement, enabling scalability, adaptability, and innovation to support long-term success.  Embodies Memorial Health Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values.

Education:

Bachelor’s degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or equivalent experience of at least 10 years required.

Experience:

• Experience in business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics.
• Mentoring teams of up to ten resources, project planning, implementation, technical documentation, training, technical support and troubleshooting in Enterprise environment.
• Ten or more years of experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management, or operations in a multitier environment.

Other Knowledge/Skills/Abilities:

• Analytical Thinking: Developing a deeper understanding of a situation, issue or problem by breaking it down or tracing its implications step-by-step. It includes organizing the parts of a situation, issue or problem systematically; making systematic comparisons of different feature or aspects; setting priorities on a rational basis; and identifying time sequences, casual relationships, or if-then relationships.
• Impact and Influence: Ability to persuade, convince, influence or impress others in or\der to get them to go along with or to support one’s opinion or position; able to understand others interests and motivations, in order to have a specific impact, effect, or impression on them and/or convince them to take a specific course of action.
• Information Technology Management: Ability to see the potential for administrative and clinical technologies to support process and performance improvement; actively sponsors the continuous seeking of enhance technological capabilities.
• Performance Measurement: Ability to understand and use statistical and financial methods and metrics to set goals and measure clinical as well as organizational performance; commitment to and employment of evidence based techniques.
• Strategic Orientation: Ability to consider the business, demographic, ethno-cultural, and regulatory implications of decisions and develop strategies that continually improve the long-term success and viability of the organization.
• Communication: Strong ability to convey complex information risk and security issues in a manner that is easily understood and actionable and constructively challenges prevailing thoughts and processes

Principal Duties & Responsibilities: 

1. Guides a collaborative, cross-functional approach to mapping the current and future state of business capabilities, value streams and IT environment. Assembles the stakeholder expertise needed to collectively surface performance improvement opportunities and capability needs between and across processes and business units, and recommends solutions to achieve targeted business outcomes
2. Presents gap analyses and/or IT investment roadmaps that reflect the status of the existing IT landscape, namely its ability to contribute to future-state business capabilities around ecosystems and digital platforms.
3. Facilitates interaction with business leaders, product managers and product owners in business-driven conversations about the risks and implications of product decisions for lines of business, business units and the wider enterprise.
4. Assesses disruptive forces impacting the organization and identifies technology-enabled innovation opportunities that enable business strategy.
5. Evaluates and develops the critical skills, competencies and career paths for the EA team members; in particular, building the business and behavioral competencies needed to support delivery of EA’s services while coaches and mentor’s members of the EA team.

6. Determines the relationship between people, processes, information, technology and other components of the enterprise, and their relationships to one another and to the external environment.

7. Designs, reviews, and implements systems that support Enterprise Infrastructure for Endpoints.

8. Performs advanced troubleshooting and resolution of Severity 1 and Severity 2 problems. Provides Root Cause Analysis (RCA) when required.

9. Coordinates with other project team members as systems projects are in process including applications, technical and vendor staff to ensure constant communication and successful outcomes.

10. Leads and collaborates with EA team members developing standard practices and procedures to ensure the highest network availability possible for our users. Identifies industry best practices and incorporates them into the standards.

11. Supports on-going analysis of performance, availability, and maintainability of the enterprise network to ensure superior results. Trouble-shoots, identifies and implements corrective measures as appropriate to ensure issues are resolved before system operation is threatened or critical problems arise.

12. Develops and maintains accurate model and documentation of current computer/endpoint architecture. Update as required on a timely basis.

13. Performs technical reviews of new technologies and upgrades to assist in planning and timing of implementation to ensure improvements are achieved and planned benefits are realized as anticipated with minimal impact and interruption to user community.

14. Develops, maintains and minimizes downtime across all systems to ensure user satisfaction is maintained and operations are not interrupted.

15. Operates within Memorial’s Code of Conduct and Ethics at all times and constantly display Memorial’s Behavioral Standards.

16. Performs other related work as required or requested.