The manager of pharmacy operations assists the director in overseeing all medication procurement, storage, and preparation of medications for the organization; while providing optimal operational services that meet all legal, accreditation and regulatory requirements.  The manager of operations directly supervises the daily activities of staff pharmacists and technicians in a manner that supports the safe and effective use of medications to patients and staff of Memorial Medical Center.  

Education:

• Graduate of an ACPE-accredited School of Pharmacy with a BS or Pharm. D. degree.
• Masters of Pharmacy Degree or MBA preferred

Licensure/Certification/Registry:

• Licensed as a Pharmacist in the state of Illinois required.

Experience:

• Minimum of five years hospital-based pharmacy experience, with three in a supervisory role

Other Knowledge/Skills/Abilities:

• Must demonstrate excellent oral and written communication skills.
• Must demonstrate excellent human relations skills.
• Ability to handle stressful situations.
• Ability to handle frequent interruptions
• Ability to manage multiple projects

1. Supervises the daily activities of pharmacists and technicians, monitoring the dispensing and distributive activities and other attendant functions.

2. Under the direction of the Director of Pharmacy, develops quality assurance measurements that objectively assess the adequacy of pharmacy services. Performs measurements on a regular basis and reports results to the department’s Director.

3. Completes and delivers annual appraisals for pharmacists and technicians using performance and behavior-based criteria. Annual evaluations will include a thorough review of the document along with discussions concerning areas that necessitate improvement and measurable objectives for improving performance.

4. Submits proposed annual goals and objectives, assists in the coordination of the accomplishment of the goals and objectives, and reports quarterly progress toward their accomplishment.

5. Assist in the development, maintenance and interpretation of policies and procedures involving inpatient and outpatient services for the department.

6. Works with the medical staff, nurse managers, and allied health professionals in providing pharmacy services that meets the needs of their patients.

7. Assists the Director to ensure that the pharmacy meets or exceeds all Joint Commission, CMS or IDPH standards.

8. Reviews and maintains that all pharmacy, policy and procedures remain current

9. Assumes responsibility and authority of Pharmacy Director during her temporary or planned absence.

10. Is familiar with, understands, and complies with all policies and procedures affecting the scope of responsibility as compiled in the Department of Pharmacy Policies and Procedures Manual.

11. Works cooperatively with all hospital personnel to promote and maintain good interpersonal and interdepartmental communication.

12. Is responsible for the management of the Pyxis Med-Station System and provides Pyxis training to both Pharmacy and Nursing staffs, when needed.

13. Interviews candidates for departmental positions, evaluates qualifications, and makes recommendations with regards to suitability of the prospective candidate.

14. Sustains professional competence and promotes development through participation in workshops, in-services and/or professional organizations.

15. Presents to the Pharmacy, Therapeutics & Nutrition committee when needed

16. Provides operational on-call coverage to support departmental operational programs.

17. Other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.