Memorial Health System

Recovery Specialist - Crisis and Residential

Job Locations US-IL-Springfield
Behavioral Health
Position Type


Provides case management services for mentally ill clients in the Residential Program.   Ensures continuity of care for high-risk persons suffering from mental illness through direct clinical intervention, monitoring, and advocacy functions. Recovery Specialist must complete paperwork per agency policies and requirements of funding source.


Employee will adhere to the Memorial Health (MH) Code of Conduct, the MH Ethics and Corporate Compliance Plan, MBHC policies and procedures, as well as performance standards established by the governing board/administration and accrediting bodies.



  • Bachelor's degree required, preferably in social services field, or meets the “Mental Health Professional” designation as determined by the Department of Human Services.


  • Valid IL Driver’s License, reliable transportation, and proof of auto insurance are required.
  • Possesses or obtains CPR and First Aid within the first 30 days of employment.
  • Certified Recovery Support Specialist (CRSS) is expected within two years of job placement when applicable


  • Social service experience is preferred.

Other Knowledge/Skills/Abilities:

  • Keyboarding and computer skills as required by position.
  • Ability to participate in agency’s after-hours crisis intervention services may be required, dependent upon work location.
  • Based on population assigned, recovery from mental illness or substance abuse and willingness to disclose this to staff and clients may be required.


  • Implements crisis or pre-crisis intervention procedures with potentially suicidal, homicidal, or severely disabled clients and make appropriate referrals to prevent further destabilization.


  • Provides practical assistance to clients to improve their ability to cope within the community within the least restrictive setting possible (for example, assistance may be needed with transportation, budgeting, locating housing, and/or identifying vocational training opportunities).


  • Establishes initial data, including client’s presenting problems, mental status, relevant psychiatric, medical and developmental histories to make decisions regarding diagnosis (per DSM-V) and treatment and/or make appropriate referrals to other treatment sources in the community.


  • Provides required number of hours of services per week, which vary based on work location.



  • Completes concurrent documentation at time of service with clients.


  • Establishes and maintains appropriate clinical files, including evaluations, progress notes, treatment objectives, recovery plans, previous treatment records, consent to current treatment and for exchange of information, etc., as required by agency policies.


  • Provides necessary client information to other agencies or healthcare providers to coordinate services to identified clients.


  • Completes all mandatory education requirements, including monthly clinical supervision as required by the Illinois Department of Human Services.


  • Performs other related work as required or requested.


The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.






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